Comments on: Cignal HD Subscriber Review

By: Tines

Tines — Wed, 14 Dec 2011 04:57:55 +0000

Ok sana ang cignal, clear talaga lalo sa mga HD TV, kaso palpak talaga sila sa service. Kahit magbayad ka before due date napuputol pa din ang connection mo. 2, 3 days na wala pa ding connection, imagine??????…mauubos talaga ang pasensya mo sa kakafollow up sa kanila…wala silang magandang customer service support.

By: Dean

Dean — Wed, 13 Jul 2011 17:39:17 +0000

Really helpful reviews! I was thinking of switching from sky to cignal but changed my mind when i read the reviews. At least with sky when the digibox isn’t working i just disconnect it n connect to the ordinary cable and we still have signal.

By: vine

vine — Tue, 05 Jul 2011 00:45:41 +0000

i bought a cignal last march 2010, then after just a year nasira na, pinacheck ko sa technician nila then sira na daw yung tv box….then wala na daw ibang magawa kundi bumili ng bago kasi d daw yun naayos….
bigla nlang yung nasira, palagi nalng nag aapear na technical problems then wala na…sabi kasi nung technician desposable daw kasi ang cignal kaya d pwedeng ayusin…
sayang lang yung money ko, ndi worth it yung pagbili ko kasi almost 5t yung binayad ko tapos just a year masisira na… kainis talaga..

By: unsatisfied subscriber

unsatisfied subscriber — Wed, 18 May 2011 12:11:25 +0000

yeah ur right, bad service makati area lng kme pro madalas wlang signal lalo n ngaun tag-ulan konteng ulap lng wla n mapanood…. bad bad service! d worth ung 1290 a month. im so stupid to subscribe on ths cable provider…

By: salvahote salvahote

salvahote salvahote — Mon, 09 May 2011 06:52:13 +0000

konting hangin lang wala ng signal, bad service!

By: ernest

ernest — Mon, 21 Mar 2011 15:15:14 +0000

HI Lyle, good day, just received a notification email and happy that the thread is still open….Just got and installed the HDMI cignal last Nov.28, 2011 and would you believe, i still didnt get my monthly billing, well, already got one na pala for the bill of dec, i think this is a problem with them, luckily i got a BPI online and just added their name to my bill payment and solved my one problem.

The only reason why I got the cignal provider is to enjoy my 46″ LED 3D TV, for my Living room and my LED projector,for my Master Bedroom, kahit mahal, 1510 pesos/mo, sabi ko kasi, it will be useless buying this TV and Projector if I dont have a full hd channel and so far, I really really enjoy it,

Another problem I got and really get me irritated is when I have a problem on the other box, got additional box for additional 230 pesos, I called the dealer, im here in imus cavite, many times and told them the problem because it always said “Set-up the box” and they just keep and keep in giving me an instruction to what Im going to do in the unit and which I did many times up to the point, i shouted them and tell them to send me a technician because I didnt see any problem in my connection and instead it is in the box itself…and I am right, it is really the box who is having a problem, they pulled out the unit and as what the technician told me, they reprogram it and after 3weeks of using this, I still didnt experience any problem.

Well, hope I did share something for our satellite cable provider and yes, I agree with “Mark”, that cignal LOGO is really annoying and irritated, well, I think this is a marketing strategy so you will not loosing of track of cignal provider, hehehe…

By: Lyle

Lyle — Thu, 17 Mar 2011 16:47:44 +0000

Hi Mark. Thanks for dropping by. Yes, the Cignal logo is plastered in every channel. I’ve leafed through every menu option I can find in the settings and even asked the tech guy from Cignal if it can be removed. There is no way for us subscribers to remove it.

It’s definitely an annoyance but I eventually got used to it.

By: Mark

Mark — Tue, 15 Mar 2011 00:33:17 +0000

Hi Lyle, I’m looking for a cable provider to replace my current and I ended up reading your review.
I just noticed that there’s a red Cignal logo in the upper left or right corner of every channel. Is that always there? Can it be removed in the box menu settings? I’m concerned that it might annoy me in time
thanks!

By: Lyle

Lyle — Fri, 26 Nov 2010 15:19:27 +0000

Since my initial review, Cignal has added quite a number of quality channels to their line-up and have created more flexible plans.

For the highest-tier subscription (P1,290/month), NEW channels include:

-Star World
-Star World HD
-Star Movies
-Star Movies HD
-Discovery Channel
-Discovery Turbo
-Discovery HD World
-Food Network Asia HD
-NBA Premium HD
-ESPN HD
-ESPN News
-Net25/GEM HD (test broadcast)
-Fox Family Movies
-Fox
-tvN (Korean)
-Al Jazeera
-MSNBC

Now, all HD channels are true HD unlike before where Cignal used upscaling equipment to enhance regular channels.

Also, HD channels have different programming compared to their standard channel counterpart. This means that Star Movies and Star Movies HD aren’t showing the same movies. So, you’re basically getting two movie channels.

In terms of problems, Cignal has been sending me inaccurate billing statements for quite some time now.

I’ve contacted customer service several times to have the error rectified but the error persists. They billed me for Pay-per-view even though I paid for it in advance via their local territory partner.

Another important thing to note is signal problems. Strong rains often render your satellite dish useless as channels get cut off, specially HD channels, when the weather is bad.

By: ernest

ernest — Fri, 26 Nov 2010 01:12:23 +0000

Hi sir lyle, just looking for a review for a Cignal Sat Cable coz Im planning to install one in my new home this end of the month, Nov.2010. You give me a good idea about your review why should I subscribe to Cignal. Is there anything you can add more since you made this review last year. Any other exp or problem you encounter. Thank you very much Mr. Lyle.